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What is Yahoo Japan?    
Yahoo Japan is Yahoo's auction site located in Japan.  Only Japanese speaking people are allowed to use it, and most sellers will not ship to people who do not live in Japan.

How do I bid on Yahoo Japan?
That's easy! Just sign up for an account at Rinkya!  At Rinkya, you can bid by yourself, REAL-TIME on Yahoo Japan items.  Please note all Rinkya account holders must be 18 years of age and have a credit card.

How do I purchase from Rakuten, Amazon JP, and other Japanese online shopping websites?

Anyone with a Rinkya account can make a Japan store order by filling out the form located here: http://www.rinkya.com/storesrus.php

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Frequently Asked Questions
Rinkya Shipping Questions
I paid for my item a month ago, where is it? How do I request shipping to me in my home country? How long does it take to get my items? How do I know if my item has arrived in Japan? Do you ship to other countries and is the rate the same? Is there a size and/or weight limit?
Rinkya Payment Questions
What forms of payment do you accept?What is the exchange rate you use?When do I pay for my item?When do I pay for my shipment? Why is my Paypal payment not marked paid?Can I pay with a different credit card than the one I use for my deposit?What if I am late with my payment?Can I have a refund if my items are damaged or my seller does not send my item to Rinkya? Do you have separate charges even if I bid on items from the same seller?
What is Rinkya & Deposit Account Questions
Rinkya System What is the Rinkya system? How do I sign up for an account? Do I need to put a deposit down to bid? Is there a minimum deposit amount Rinkya requires? Why am I asked to send in additional documentation? How do I increase my deposit amount?
Overview Of Rinkya Japan Services
What is Yahoo Japan? How do I bid on Yahoo Japan? How do I purchase from Rakuten, Amazon JP, and other Japanese online shopping websites? Why can't I just bid for myself on Yahoo Japan or purchase from Japan online stores? Can I bid or buy from Japan if I am not from the US?
Your Rinkya Account
What do the different item statuses mean? I need to change the credit card I have on file with you. What do I do? How do I update my address/email/ etc., in my account?
Rinkya Translation/Japanese Questions
How do I read Japanese on my computer? Does Rinkya translate for me? How do I find items if I cannot read Japanese? What should I look for regarding fakes, reproductions, etc.? The item/category I want isn't showing up in your Search Engine
Rinkya Bidding Questions Part 1
What if the seller doesn't ship internationally, can I still bid? Can more than one person bid on the same item? What if I already have an ID on Yahoo Japan? Can I bid myself and you take care of everything afterwards? Can I use Rinkya to bid on an auction with a buy price? How do I know if I won? How do I know if I have been outbid? Do I receive any notice when I have been outbid? How do I find out if I am the high bidder? What is the ID Rinkya uses on Yahoo Japan?
Rinkya Bidding Questions Part 2
How does internal bidding work? What if the first bidder on an auction backs out and the seller contacts Rinkya, will Rinkya contact me if I am next in line to receive the item? I made a mistake and bid on the wrong auction or bid too much? Can I retract my bid? What does outbid by NOBODY mean? Why do I have to keep logging in? I lost my password, what do I do? Can I snipe auctions? Why did my auction keep adding minutes when the end time was over?
MyRinkya FAQ
What is MyRinkya? How do I set up MyRinkya? What features does MyRinkya have? How do I add items to my watchlist? How many searches and individual auctions can I save? Do I need to have a Rinkya account to use MyRinkya? What is MyPass? What is Auto Bid? How do I sign up for Auto Bid?